Responsible Gaming
Gambling Should Be Entertainment, Not Income
Online casino gaming is meant to be an enjoyable form of entertainment. It should never be viewed as a way to earn money or solve financial problems. The house always has a mathematical advantage, and losses are a normal part of gaming. Only gamble with money you can afford to lose.
Age Verification
In Canada, you must be at least 18 years of age (19 in some provinces) to participate in online casino gaming. It is your responsibility to verify that you meet the legal age requirement in your province or territory before playing. ieee-sb.ca strictly prohibits access to anyone under the legal gambling age.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money you've lost
- Hiding or lying about your gambling activities
- Gambling with money needed for essential expenses (rent, food, bills)
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious or irritable when trying to cut back or stop
- Gambling for longer periods or with larger amounts than intended
- Borrowing money to fund gambling activities
- Experiencing relationship conflicts related to gambling
- Failed attempts to reduce or control gambling
- Using gambling to escape stress, anxiety, or depression
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Cap the amount of money you're willing to lose in a session or day
- Session Reminders: Receive notifications after playing for a set duration
- Reality Checks: Periodic pop-up reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing casino accounts
- Account Cooling-Off Period: Take a break from your account for a set time without accessing it
We strongly encourage you to use these features to maintain healthy gaming habits.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, help is available:
Canada
- Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
Free, confidential support and resources - Gambling Helpline Canada (National)
Call or text: 1-800-222-7777
Available across Canada for free confidential support
International Organizations
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
All of these organizations provide free, anonymous, and confidential support.
Get Help Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in asking for support. Trained counselors and support services are available 24/7 to assist you.
Your well-being is important. Seek help now:
- Contact the Gambling Helpline Canada: 1-800-222-7777
- Visit Responsible Gambling Council
- Speak with a healthcare provider or counselor